“I’m the only workshop in Auckland where you can get your windscreen replaced and have your camera recalibrated in one stop. We like to think that we’re the market leaders, especially on the camera recalibration side. Modern trucks on the road all have cameras which look for objects on the road and, working with an intelligence system, can activate the truck’s braking system. It’s an important feature for health and safety and it’s the way of the future.”
“Recalibrating these cameras and making sure they function correctly is important; often, insurance companies want to see proof that we’ve carried out the work and that the truck is safe for drivers. It may be an additional cost to them, but it’s an essential step. The drivers, along with other road users’ safety, is extremely important to us.”
Total Truck Glass’s move to Wiri was a strategic one.
“Wiri is a great area to be in as it’s central to transport businesses. Wiri is central within the South-East area where a lot of transport companies are based. There are a few different Wiri firms that we work with, including Scania NZ, Penske, Cal Isuzu and Super Freight – not to mention the local owner-drivers as well. There’s no shortage of trucks in Wiri.”
Despite never starting out with a passion for trucks, working exclusively in the industry has changed everything.
“I never really had a passion for trucks, but ever since we started the business and equipped ourselves with the right tools, I’ve just really enjoyed working on trucks.”
“I think I’ve been successful in this industry because I have been open to new challenges. To work in this industry, be a yes person and take away the customer’s problem, make it yours and resolve it, also you need to have a high level of workmanship and have a certain amount of drive to meet your customers’ needs.”
Corrie’s enthusiasm is also shared within his team and is reflected through their customer service.
“I’m fortunate to have a great team – the guys are just so positive, and nothing is too much trouble. Some trucks take two hours, and some one hour – but no matter the size of the job, we make sure it’s done right.”
“I’m proud of our good reputation for great customer service and doing a good job. I have put everything into this business. I’m focused on helping people and just trying to do the best that I can. The business is what it is today because of a lot of hard work. I’m very proud of it,”
concludes Corrie.